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SUPPORT ISSUES

Version 5.0

Known issues:

Installation:

Issue: If installed on a 64-bit computer, the letters and reports will not function properly.

Fix:  We will fix this by including a separate install for 64-bit.  If you have already purchased, you may download and install the needed file two ways:

1.   To install the correct file, please place the Assistant Secretary CD-ROM into your computer and go to this directory: D:\AutoPlay\Docs\installer\AS 5 Folder Setup\Crystal Reports for .NET Framework 4.0 (if “D:” is your CD-ROM drive).  Click on CRRuntime_32bit_13_0_4.msi and install.

2.  You can download from here: Download (71.8 MB download)

Contacts: 

1.  Issue: Adding a "visitor" contact will include Lodge information if exported.

Fix: We need to exclude this information on exports.  Won't hinder users ability to import.   

2.  Issue: Date of birth field does not clear when you click on new member. 

Fix: Will provide a fix during the next update.

Accounting:  

1.  Issue: Under "Choice Master", "Fund Sources", you cannot add a fund source before "Member Dues" or Member Dues will not function correctly. 

Fix: You can add Fund Sources that start with a letter M to Z.  For example, you can a fund source named "Members Assessment" or even "Special Assessment".  You cannot name a fund source "Lodge Assessment".  

2. Issue:  Fixed Dues.  Error "At most one record can be returned by this subquery." 

Fix: Click okay and update is fine.  Will provide a fix during the next update.

3.  Issue: Members dues: Ghosting of previous entry if current picked entry has "zero" dues owned. 

Fix:  Will not impact dues.  Will provide a fix during the next update.

4.  Issue: Can't delete or edit "sources of funds". 

Fix:  Will provide a fix during the next update.

Communication:  

1.  Issue: Can't import pictures (jpeg, gif) into letters.

Fix: Can setup pictures as headers in the letter.  Works very well, but extra work on the users end. 

2.  Issue: Need to insert more merge fields into the letters.

Fix: Will provide more fields during the next update.

3.  Issue: Can't pick lodge.

Fix: Will provide a fix during the next update.

4.  Issue: Letters.  Members with no dues will have a blank space for the current dues and dues balance import fields.

Fix: Will provide a fix during the next update.  It should show "0.00".

Inventory:  None.

Reports: 

1.  Issue: No separation of lodges. 

Fix: Will provide a fix during the next update.

Utilities:  None.

Setup:   None.

1.  Issue: Typo under Setup.  Choice Register should be "Choice Master".

Fix: Will provide a fix during the next update.

2.  Issue: Move the setup menus in order of recommended setup.

Fix: Will provide a fix during the next update.

Other:

1.  Issue: Typo when first open the program.  Secretary should be Secretary.

Fix:  Fix: Will provide a fix during the next update.

2.  Issue: Data Migrator.  Data is spelled "Date".  Transfer is spelled "Transer". 

Fix: Will provide a fix during the next update.

3.  Going to "File" and "Exit" does nothing. 

Fix: Will remove "Exit" from program during next update.

4.  Issue: Activation (by internet) shows "JTM Services" as the company.

Fix: Will change to Barcis LLC during the next update.

5.  Issue: Export: PZip has a " ' " in the export zip code.

Fix: Will provide a fix during the next update.

 

 

Older versions

Version 3.5 - Downloads

Download 3.5 Update:  Update 35

Mac installation error: Scripten

Windows 98/ME/XP/Vista installation error: Scripten

Vista registration error

In Vista you must operate the Assistant Secretary in “administrator” mode.

To do this:

1) Look on your desktop and find our Assistant Secretary icon (should say “Barcis LLC”)

2) Right click on the icon

3) At the bottom, click on "properties"

4) Click on the “compatibility” tab

5) At the bottom, place a check in “Run as administrator.”

Now you can register the product.